Contact Us

The Consultation Center
389 Whitney Avenue
New Haven, CT 06511
Phone: (203) 789-7645
Fax: (203) 562-6355

Adult and Workplace Program Print E-mail

The Adult and Workplace Programs and the Elder Programs encompass the development and implementation of prevention and health promotion programs and research for adults, elders, and their family members. In addition to providing services directly to clients, faculty and staff members offer training and consultation to professionals and organizations to enhance their effectiveness in serving adults across the lifespan. Many of our programs are community-based and involve collaborative partnerships with other organizations.

Our Team:
Susan Ottenheimer, LCSW, Director, Adult and Workplace Programs
Valencia Goodridge, Program Assistant and Coordinator, Connecticut Self-Help Network

Our Current Initiatives:
Center-wide leadership for the DMHAS-funded Prevention Training Program where training is provided in the theory, design, implementation, and evaluation of community-based prevention and health promotion interventions to enhance the capacity of professionals and organizations in delivering effective, high quality programs to identified populations across the lifespan.

Technical Assistance Consultation and Training on a wide array of other training topics also is available and can be tailored to meet your organization’s needs on a fee for service basis. For more information, email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Workplace Wellness Consulting and Program Services. We can help your organization develop, implement, and evaluate a workplace wellness program for your employees, your most valuable asset. Improving the health and well being of your employees through lifestyle and behavior change and transforming the workplace culture is a “win-win”. It’s great for the individual and your bottom line. Whether you are just starting out, or need a boost in your existing programming, our expert skills can help you build a successful program. Services include: 

  • Initial consultation on program design
  • Working with your wellness committee on program development and implementation
  • Preparation and development of presentation materials to gain management support
  • Development and delivery of on-site programming
  • On-site “Lunch and Learn” presentations on a variety of health and wellness topics
  • Assistance with vendor selection for Health Risk Appraisal services
  • Evaluation and data analysis

Organizational Development and Consultation Services. In addition, we can assist your team in the delivery of Professional and Management Development Programs and provide Organization and Management Consultation Services such as:

  • Professional Development Programs that prepare your staff to respond to a variety of stressful demands, understand issues such as personality differences, and learn to manage time and conflict
  • Management Development Programs that assist individuals to work more effectively as part of a team, assume more supervisory administrative responsibilities, and manage change in the workplace
  • Organization and Management Consultation Services that provide persons in leadership with the knowledge and skills necessary to manage an organization, meet the demands of clients and staff, and strategic plan

Collaboration with the Stress & Coping Research area around the delivery and dissemination of the evidence based “Coping with Work and Family Stress” preventive intervention to local corporate, business and private non-profit settings. Coping with Work and Family Stress™ is a 16-week evidence-based group program designed to teach employees coping strategies to deal with stressors at work and home, and to achieve work-family balance. Coping with Work and Family Stress™ is a model program of the Substance Abuse and Mental Health Services Administration (SAMHSA) and is listed in the National Registry of Evidence-based Programs and Practices (NREPP), a searchable online registry of mental health and substance abuse intervention that have been reviewed and rated by independent reviewers. Program results include:

  • Reduction in work, family, and work-family stressors
  • 16% increase in the use of effective problem-solving and other behavioral coping strategies
  • 33% reduction in avoidance coping (e.g. ignoring the problem)
  • 15% increase in the use of social support
  • Increased use of stress management techniques
  • 18% reduction among a female sample in depression, anxiety, and physical complaints
  • 11% reduction in a male and female sample in depression, anxiety and physical complaints
  • Significant decrease in the use of alcohol and other substances including tobacco

The program can be delivered in its entirety or by utilizing selected modules:

  • Problem Solving (5 sessions)
  • Promoting Effective Communication (6 sessions)
  • Enhancing Social Support (4 sessions)
  • Rethinking the Problem (4 sessions)
  • Stress Management: Healthy Lifestyles and Stress Reduction (7 sessions)

We can train your EAP, or other staff, to deliver the program, or we can directly offer the program to your employees.

Promoting Effective Management and Supervision to Enhance Employee Health and Productivity. Delivered in five 2-hour training sessions, this program is ideal for your supervisors and managers to learn valuable skills. Sessions include:

  • Understanding stress and promoting effective coping strategies
  • Clarifying roles and increasing employee decision latitude
  • Communicating effectively with employees
  • Providing feedback and facilitating open organizational communication
  • Providing support and promoting teamwork

This program can be offered in the following formats:

  • Full 5-session program on a weekly basis (or other schedule that meets your needs)
  • Full 5-session program in a concentrated 1.5 day format; or
  • Individual session or combination of sessions
  • On- or off-site to a group of supervisors/managers who work in a given setting or department or from a range of settings
  • On- or off-site to groups of varying numbers of supervisors/managers ranging up to 20 participants

For additional information, email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it , Ph.D., Developer.

The Connecticut Self-Help Network and ClearinghouseWe provide information and referral services as well as training and consultation on self-help group development to members of the community and organizations who wish to initiate or sustain a self-help group. As founders of the Connecticut Self-Help Network in 1981, staff members from The Consultation Center have a longstanding commitment to the development of self-help approaches as an adjunct to formal services. A comprehensive, statewide Directory that includes groups offered locally, statewide, and nationally, is available for purchases as well as other related materials. Staff members provide information and referral services, training, and consultation.